Frequently Asked Questions About Water Restoration

We hope to answer any questions you may have about our water restoration services. If you don’t find the information you’re looking for on this page, please call us at (908) 417-7980 for further assistance.

1. What is water restoration?

Water restoration is the process of cleaning, drying, sanitizing, and restoring a property that has been damaged by water to its pre-damage condition. This includes addressing burst pipes, flooding, water heater damage, sump pump failures, leak detection, and frozen pipes.

2. How quickly should water restoration begin after water damage?

Water restoration should begin as soon as possible, ideally within 24-48 hours, to prevent further damage and reduce the risk of mold growth and structural issues.

3. What are the first steps in water restoration?

The first steps include assessing the damage, stopping the source of water intrusion, extracting standing water, and setting up drying equipment to remove moisture from the affected areas.

4. How long does the water restoration process take?

The duration of the water restoration process depends on the extent of the damage. It can take anywhere from a few days to several weeks for complete drying, cleaning, and repairs.

5. What equipment is used in water restoration?

Equipment used in water restoration includes industrial-grade pumps, vacuums, air movers, dehumidifiers, moisture meters, and thermal imaging cameras.

6. Can water restoration save my personal belongings?

Yes, many personal belongings can be saved through water restoration. Items are carefully dried, cleaned, and sanitized to remove moisture and prevent mold growth.

7. How do you prevent mold growth during water restoration?

To prevent mold growth, it’s essential to quickly remove standing water, thoroughly dry affected areas, and maintain low humidity levels. Additionally, all affected areas are cleaned and sanitized to eliminate mold spores.

8. What causes pipes to burst, and how can I prevent it?

Pipes can burst due to freezing temperatures, high water pressure, corrosion, and poor installation. Preventative measures include insulating pipes, regulating water pressure, and regular maintenance.

9. What should I do if my basement floods?

If your basement floods, immediately turn off the water source, avoid contact with floodwater, and call a professional water restoration service. Do not attempt to remove large amounts of water or repair electrical components yourself.

10. Does homeowner’s insurance cover water damage restoration?

Most homeowner’s insurance policies cover water damage restoration caused by sudden and accidental events, such as burst pipes or appliance failures. However, coverage for flood damage varies, and additional flood insurance may be required.